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Adjusting Booking Prices

On some occasions, business might require to adjust the pricing of a single booking or multiple existing booking(s) for a single or multiple users. This is particularly beneficial when you have existing upcoming bookings for users and are about to undergo a price change for you services

In this article, we cover:

Adjusting the price for a single booking

Collar allows you to flexibly adjust the final price on a booking before the final charge or payment. Prices can be adjusted on any booking that is:

  • One-off Payment, as long as payment in not collected
  • Invoiced, as long as the invoice is not issued or paid
  1. Go to the booking you wish to adjust the price for
  2. Select the booking
  3. Scroll to the bottom of the bookings and Select “Adjust Amount”
  4. Input the new amount into the Adjust Pricing modal
  5. Select ” Confirm Adjustment”

Note

The minimum amount acceptable for One-Payments is £0.5 (or its equivalent in your local currency). Invoices bookings can be adjusted to 0 which will result in the booking type changing to Free.

Adjusting the price for Multiple Bookings or Users

The following steps are to adjust multiple bookings or bookings for multiple users across 1 or multiple services. This will only affect exiting bookings and not new bookings placed. To adjust pricing for a service, affecting all future booking placed for this service, check “Adjust the price of a service”

  1. Go to the Pet Module
  2. Search for the user or users you wish to adjust prices for. This can be done by searching for the user and selecting their pet, or tapping on a tag and loading all pets tagged
  3. Select the Multi-select icon
  4. Select the pet or pets you wish to adjust prices for
  5. Select the Group action menu button which appears in the top of your screen
  6. select “Update Pricing“
  7. Collar will load all the users, owners of the selected pets.
  8. Select the service or services you wish you to apply pricing adjustment to
  9. Services selected will load under Amount Adjustment Type. You have two options of adjustments for each service,
    1. Add: will add the inputed amount on top of the existing booking total
    2. Fixed: Will replace the existing total of the booking with the current amount
  10. Input the amount for each service you wish to add or replace by
  11. Select the date range of booking dates you wish the price adjustment to be applied to
  12. Add a note to mark your adjustment
  13. Select “Confirm Adjustment“

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