Collar 2.0 – How to Create Discounts and Vouchers

Discounts and Vouchers can be created within the Operations Module. When a discount is created, you connect a voucher to it.

Creating a Discount and a Voucher

1. Go to the Discounts tab within the Operations Module.
2. Click the ‘ + ‘ button in the top right hand corner
3. Discount Name: write a name for your discount e.g. Daycare 2 dogs discount
4. Choose a Type: A Percentage or an Amount and then in the ‘ 0 ‘ box, enter the percentage or the amount you would like to discount from the booking
5. When to add Rules:
   • When you would like the discount to be applied when a Minimum number of pets is selected e.g. 2 dogs+ is the minimum number of pets that can receive the discount set.
   • When you would like the discount to be applied when a Minimum total amount is reached e.g. if customers spend over 40 pounds the discount set then applies.
   • Make sure you add an Amount and a Description for the rules that you set.
6. Under Vouchers click Add New Voucher.
   • Code: You can add a discount code e.g. WEDNESDAYS20 or leave it blank for the system to autogenerate a code. Entering a code is beneficial if you want customers to manually enter the discount on check-out.
   • Clients: If you leave this blank, the discount will apply to everyone. Add customer names if you would like the discount to apply to specific customers only. You can add multiple names to one voucher.
   • Services: If you leave this blank, the discount will apply to all your services. Add specific services if you would like the discount to apply to. You can add multiple services to one voucher.
   • Quota: The number of vouchers you are creating e.g. 1000 = 1000 bookings (so after 1000 bookings this voucher will no longer apply)
   • Usage Per User: The number of uses each customer has of the voucher e.g. If you put 1 = that means each customer gets 1 use or 1 booking. This is beneficial if you are running a once off promo.
   • Auto Apply: If you select Yes the discount will automatically apply at the check-out. If you click No the discount will not apply and the customer must enter the Code manually e.g. WEDNESDAYS20
   • Period: The timeframe customers can use this voucher e.g. 01/10/2024 to 31/10/2024 means the voucher will apply to any bookings made within this time frame will receive the discount.
   • Expiry Rules: Tick this box if your would like the voucher to expire within a specific time frame e.g. 30 days
7. Click Save

How to Test your Discount

Once a discount is created, we recommend testing it to ensure you have set it up correctly. Always double check clients and/or services that have been added to your voucher are correct; remember if you do leave Clients blank, the discount will apply to all customers and if you leave Services blank, the discount will apply to all your services.

Within the Pets Module

1. Hover over a pet or a Collar Test Pet (Levi, Luna, Grey) and Click the ‘ + ‘ button
2. Select New Service
3. Fill in the booking form
4. Discount: The discount will apply automatically if you have selected ‘auto-apply’ within the voucher attached to the discount. Otherwise you can apply the discount manually by selecting it.

If you have tested your discount and you’re still having trouble, please contact support@supportcollar.pet
When contacting support, please give as much information as possible: a screenshot of the discount and your testing, the name of the discount and context as to what the discount is for; services, customers, dates etc.